BUSINESS FORMATION

PHASE 2

CLARIOVERA

CLINICAL, LEGAL, AND TECH INFRASTRUCTURE

Introduction

Now that your business is formed and your finances are established, it’s time to prepare the heart of your practice: your clinical systems, legal protections, and core technology.

This phase is where your vision begins to take operational shape. You’re not just a name on paper—you’re building a space where healing happens. Whether your work is entirely virtual, in-person, or hybrid, these tools and protections ensure:

• Compliance with healthcare regulations

• Readiness to see patients

• Efficient and secure workflows

• Legal and ethical documentation

This phase will walk you through:

1. Malpractice Insurance

2. Medical Board Registration

3. CAQH Profile

4. EHR Selection & Customization

5. HIPAA-Compliant Communication Tools

6. Fax & Phone Setup

7. Core Clinical Forms (Consent, Intake, Release)

These aren’t just boxes to check. They’re expressions of your values— how you communicate, protect, and care for the people who will trust you.

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Worksheet 2.1

Obtain Malpractice Insurance

Overview:

Malpractice insurance (also called professional liability insurance) protects you from legal claims related to clinical care. It is required for most providers and often necessary to obtain privileges, register with CAQH, or get reimbursed.

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Part A: Understand the Two Main Types

1. Claims-Made Policies

• Covers you only if the claim is made while the policy is active

• Usually cheaper upfront

• Requires tail coverage if you leave the policy

2. Occurrence-Based Policies

• Covers you for any incident that occurred during the policy period, even if reported later

• Often more expensive

• Does not require tail coverage

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Part B: Shopping for Insurance

Questions to ask when comparing policies:

• What’s the policy limit? (e.g., $1M per claim / $3M aggregate)

• Are telehealth services covered?

• Is tail coverage included or available?

• Do you cover multiple state licenses?

• Do you offer discounts for new grads, part-time, or virtual-only practices?

Potential Providers:

• The Trust

• CPH & Associates

• Berxi

• HPSO

• CM&F Group

• Specialty societies (e.g., APA, ACP, AAFP) often offer group discounts

Decision Prompts:

I want a lower upfront cost even if tail coverage is needed later
I want simple protection that doesn’t require tail
I provide telehealth across state lines
I work part-time or hybrid and want a custom quote

My selected policy:

→ Provider: ____________________________

→ Type: ____________________________

→ Policy limit: ____________________________

→ Start date: ____________________________

→ Cost: ____________________________

Confirmation Number / Policy ID:

→ ____________________________

Reflection Prompt:

What does it mean to you to hold the legal and ethical responsibility of your care?

How does this step connect to your values as a clinician?

→ ____________________________________________________

Next Step:

Once insured, you’re ready to complete your medical board registration or renew/modify it for your business structure and location.

[Continue to Worksheet 2.2: Register with Medical Board]

discounts